This English text is provided for convenience. In case of any difference, the French version prevails.
Contact us
A question, a problem or a request related to your personal information.
By email
[to complete: contact email address (CONTACT_EMAIL variable)]
For an account problem, give your username, but never send your password.
Personal information
To access, correct or have your information erased, write to the person in charge of its protection: [to complete: name of the person in charge of the protection of personal information], [to complete: title of this person (e.g. president, director)], at [to complete: email address of the person in charge (PRIVACY_OFFICER_EMAIL variable)]. Several steps can be taken directly from My account; the details are in the privacy policy.
A behaviour to report?
Do not write for this: use the “Report” button on the member’s profile or under the message you received. It is the fastest way to alert the moderation team. In case of immediate danger, call 911.
Site operator
True Vid Inc.
[to complete: postal address of the operator, in Québec]
Before you write, have a look at the Help page: the answer may already be there.